Privacy Policy
1. Introduction
At oilchaplaincy.com (“we,” “our,” “us”), we are committed to safeguarding the privacy, confidentiality, and security of all personal data entrusted to us. We adhere strictly to the principles of data protection and privacy as established under the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the California Consumer Privacy Act of 2018 (“CCPA”), and any applicable data protection laws. Our goal is to maintain transparency in our data practices and to empower all users to make informed decisions regarding their personal information.
2. Scope of This Policy and Role of Data Controller
This Privacy Policy applies to all users and visitors of oilchaplaincy.com (the “Website”) and outlines how we collect, use, disclose, store, and protect personal data. Where applicable, this policy also applies to interactions via email or other communication channels managed by us.
We act as the Data Controller for the information collected through the Website, meaning we determine the purposes and means of processing your personal data. Questions or concerns regarding this policy or the handling of personal information can be directed to [email protected].
3. Categories of Personal Data We Process
We collect and process the following categories of personal data:
a. Usage Data:
Includes information about your interactions with the Website such as IP address, browser type, time zone setting and location, browser plug-in types, operating system and platform, device identifiers, referral sources, website interactions, duration of visit, and session data.
b. Account Data:
Includes your name, email address, phone number, mailing address, and any data you voluntarily provide when creating an account or completing profiles.
c. Profile Data:
Includes user preferences, interests, purchase and browsing history, feedback, survey responses, and behavioral data recorded through interactions.
d. Communication Data:
Includes information provided through support inquiries, contact forms, customer service interactions, and correspondence history.
e. Technical Data:
Includes information about devices used to access the Website, system configuration settings, internet connection type, and diagnostic data.
f. Transaction Data:
Includes details about transactions on the Website, such as billing information, purchase history, order status, and delivery data. Payment credentials are processed through secure third-party systems and are not stored directly by us.
g. Preference Data:
Includes marketing communication preferences, service interest markers, opt-in/out settings, and other consent-related choices.
4. Legal Bases for Processing
We only process personal data when we have a valid legal basis under applicable data protection laws. These include:
– Consent: When you provide explicit permission to process your personal data.
– Contract: Where processing is necessary to fulfill contractual obligations or pre-contractual steps.
– Legitimate Interests: Processing pursued by us or a third party, balanced against your data protection rights.
– Legal Obligation: Processing mandated by statutory or regulatory compliance.
When processing your data based solely on consent, you may withdraw that consent at any time by contacting [email protected].
5. Your Privacy Rights
Subject to applicable laws, you may exercise the following rights:
– Right of Access: Obtain a copy of personal data we hold about you.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request deletion of your personal data, subject to legal and operational retention obligations.
– Right to Restriction: Limit processing where certain conditions are met.
– Right to Data Portability: Receive data in a structured, commonly used format for transfer to another service provider.
– Right to Object: Oppose certain forms of processing, including direct marketing.
To exercise any of these rights, please contact us via [email protected].
6. Security Measures
We implement appropriate technical and organizational measures to ensure a level of security proportionate to the risk. These include, but are not limited to:
– End-to-end data encryption for storage and transmission;
– Multi-layered access control and authentication protocols;
– Periodic system audits and vulnerability assessments;
– Routine data backups and disaster recovery planning;
– Secure coding practices and staff training in data protection.
While we strive to protect your data, no system can completely guarantee security. Users are responsible for maintaining the confidentiality of their login credentials.
7. International Data Transfers
Where we transfer data outside the European Economic Area (EEA) or other jurisdictions with data transfer laws, such transfers are carried out under valid legal frameworks, including:
– Standard Contractual Clauses approved by the European Commission;
– Adequacy decisions of regulating authorities;
– Supplementary technical safeguards, where necessary.
Users within such jurisdictions may contact us to inquire about specific transfer mechanisms applicable to their data.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or to the extent required by law, regulation, or legitimate interest. Retention periods vary by data category:
– Usage and Technical Data: 24 months
– Account and Profile Data: Life of user engagement + 12 months
– Communication Data: 36 months from last contact
– Transaction Data: 7 years for legal compliance
– Preference Data: Until consent is withdrawn or profile is deleted
Following the retention period, data will be securely anonymized or permanently deleted.
9. Cookie Policy
oilchaplaincy.com uses cookies and equivalent tracking technologies to enhance user experience and to understand website usage. Cookies fall into the following categories:
– Essential Cookies: Necessary for website functionality and secure login.
– Functional Cookies: Enable site customization and remember preferences.
– Analytics Cookies: Collect aggregated data on user behavior for improvement purposes.
– Performance Cookies: Monitor performance and detect bugs or bottlenecks.
10. Cookie Management and Regulatory Compliance
Users are provided with a clear consent mechanism upon initial visit. Consent may be revoked or modified at any time via browser settings or the cookie management panel on the Website. We comply fully with GDPR and CCPA requirements, including Do Not Track signals and opt-out rights for behavioral tracking or sales of personal data under the CCPA.
11. Children’s Data
The Website is not directed at children under the age of 13, and we do not knowingly collect personal data from individuals in this age group. If you believe that we have collected data from a child under 13, please notify us immediately at [email protected], and we will take appropriate measures to remove such data.
12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time in accordance with legal, technical, or operational developments. Material changes will be communicated through prominent notices on oilchaplaincy.com. Continued use of the Website following changes signifies consent to the revised policy.
13. Contact Us
For any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at:
Email: [email protected]
We are committed to ensuring your data protection rights are respected. For complaints, we encourage you to contact us directly. If you remain unsatisfied, you may lodge a complaint with your local data protection authority.
Statement of Compliance
oilchaplaincy.com complies with applicable data protection frameworks, including GDPR and CCPA. We welcome ongoing dialogue and take privacy matters seriously. Please contact us at [email protected] with any inquiries or requests relating to your personal data.